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We M.J.Steptoe Motor Engineers (hereinafter called the
‘Company’) accept vehicles (as hereinafter defined) for repair, for
examination with a view to estimating for repairs, for garaging or
pending sale or for any other purpose, only and subject to the following
terms and conditions (in addition to any conditions stated on the face
here of):-
1)
Estimates
are effective only for 14 days after dispatch. If instructions are not
received from a customer (in response to an estimate rendered) within 28
days from dispatch of the estimate, the Company may change its usual
garage rates from the date the vehicle was received until its
collection. (Note:- The Company does not as a general rule make any such
charge for the garaging pending instructions, if the repairs are
ultimately carried out by the Company and duly paid for.)
2)
(i) All
estimates by the Company are based on the current cost to the Company of
labour, materials and spare parts at the date of estimate and in the
event of any variation occurring before or after acceptance the Company
may if it thinks fit require the Customer to pay on completion of the
work any increase due to such variation. Customers consent will be
sought prior to additional repairs being carried out or costs being
incurred.
(ii) If no price is stated or if part only or the work
covered by the estimate is carried out the Company shall be entitled to
charge a reasonable and proper price for the work done (including any
stripping down leading to determination as to the practicability or
otherwise of any work and reassembly) and for materials and spare parts
supplied. (iii) If in the opinion of the Company it is impractical for
any reason to carry out any of the work it has been instructed to carry
out it shall be entitled to refrain from carrying out or completing such
work (notwithstanding that an estimate may have been given therefore)
and to carry out only such work as in the opinion of the Company may be
practicable.
3)
Variation of
any kind in the estimate, or the scope of the repair, or the prices
chargeable, or otherwise howsoever, shall be subject to all these
conditions, and so that any such variation shall not be deemed to
constitute or create a new of separate contract, and the original
contract shall remain in force, but as so varied. No act of commission
or omission by the Company in relation to any vehicle shall constitute a
‘deviation from the contact’, nor shall any such act disentitle the
Company to the benefit of any of these Conditions.
4)
The customer
has the right to cancel at any time prior to booking, this will not
normally incur a charge unless parts or sub contracted Garage Services have
been specially ordered or arranged in which case a handling fee may
apply. (In some cases i.e. dealer ordered parts, full parts cost may be
required if items are non returnable). If cancellation occurs after work
has commenced the customer will be responsible for all costs up to the
point of cancellation. (We will endeavour to keep costs to a minimum). A
delay in vehicle collection of more than 24hrs will incur storage fees
of £20.00 + VAT per day.
5)
Every
endeavour will be made to carry out the work by the time desired, but
the Company shall not be liable for any delay howsoever occasioned and
this not withstanding that a definite date for completion may be
specified.
6)
The company
retains the right to cancel a booking at anytime. The customer will be
entitled to redress for any out of pocket expenses incurred. (This will
only apply if cancellation is due to booking error and not for
occurrences out of the companies control, i.e. if the loan car is not
available).
7)
Any work
done or goods supplied in relation to a vehicle, by the order of any
driver in the Customer’s employ, or by any person who is reasonably
believed to be acting as the Customer’s agent, or by the order of any
person to whom the Company is entitled to make delivery of the vehicle,
shall be paid for by the Customer.
8)
Payment for
all repairs and/or spare parts supplied is due on completion of work,
but the Company may demand a deposit before commencing or in the course
of any work. A repair is completed for the purpose of these conditions
when notice has been given that the vehicle is ready for collection.
9)
The Company
shall have a general lien on a vehicle and all its contents for all
monies owning to the Company by the Customer on any account whatsoever.
The Company shall be entitled to charge garage rent during any period in
which the vehicle is retained by virtue or the lien.
10)
If the
Customer’s indebtedness to the Company is not satisfied within one month
from the first account rendered to the Customer, the Company may without
notice, sell the vehicle and/or the contents thereof by public auction
or private treaty. The net proceeds of the sale shall be applied towards
satisfying monies due from the Customer to the Company, and any balance
shall be paid by the Company to the Customer on demand.
11)
Where in any
case a driver who, so far as the Company is aware, has the authority to
collect the vehicle, collects the same, the Company shall not be
responsible to the Customer for any loss or damage resulting, on the
ground that such driver had in fact no such authority, and this
notwithstanding that delivery may have been made without payment of the
Company’s account. It shall not be obligatory upon the Company to seek
confirmation of the authority of any person reasonably believed to be
them, or to have been at some time connected to the Customer.
12)
If a vehicle
is not collected, and the Company’s charges are not paid within 24 hours
after the delivery of the vehicle to the Company, the Company may charge
its current storage rent at £20 + VAT per day in respect of the vehicle
from the date of completion of the repairs until collection or disposal
under Section 8 hereof or as the case may be.
13)
In
connection with any inspection, or contemplated repair, or other
purposes for which a vehicle is accepted by the Company, testing, taking
the vehicle to the coachbuilders or other specialists, demonstrations,
etc., the Customer is deemed, unless express notice in writing is given
to the contrary, to have authorised the driving of the vehicle on the
road or elsewhere.
14)
Except in
the case of a consumer transactions the Company is not responsible for
loss or damage to vehicles or other property whatsoever.
15)
The Customer
shall be entitled to the benefit of any warranty to which the Company is
entitled as against the manufacturer of parts and materials supplied for
any sub-contractor. In the unlikely event of a replaced part failing due
to incorrect fitment or the part itself being faulty, M.J.Steptoe Motor
Engineers offer the added reassurance of free parts and labour for
replacement within 12 months or 12000 miles commencing from the date of
original fitment, whichever is earlier. This can be carried out either
by M.J.Steptoe Motor Engineers who undertook the repair or any other
participating Unipart Car Care Centre throughout the UK, each of which
has agreed to offer the same guarantee. Your statutory rights are not
affected.
16)
All parts
removed by the Company in the course of repair shall, if not claimed by
the Customer as per the instructions on the work authorisation sheet
after the completion if the repair be deemed to be wholly abandoned to
the Company and they shall become the Company’s absolute property
accordingly.
17)
Any notice
to the customer posted to his last known address shall be good notice.
18)
Save where
the context forbids, the expression ’vehicle’ wherever used in these
Conditions includes car, lorry, van, trailer, caravan, invalid carriage
and cycle, and as a separate unit or otherwise, engine axle, gearbox,
clutch, generator, starter, battery, and each and every component of a
vehicle.
19)
No
alteration or qualification or these printed terms and conditions shall
be effective unless in writing, signed on behalf of the Company by M.J
Steptoe or a duly authorised officer of the Company. No other person has
any authority to alter or qualify in any way the above printed
conditions of to enter into any contract for repair for any of the
purposed set out in the preamble above on behalf of the Company
otherwise than on such conditions.
20)
Data
Protection Act 1998. Any data collected within the Company will not be
disclosed to any external sources without your express written consent.
21)
If courtesy
vehicles are available they may be offered on the understanding that
customers hold a full UK driving licence and are between the ages as per
the loan car sheet. If insurance is not transferred to the customers
own policy and the company excess at that time will apply. A Courtesy
car loan sheet must be completed and the vehicle condition noted before
and after return and a copy of the licence taken.
22)
Payment is
due on collection of the vehicle either by credit or debit card. Cash
can also be accepted up to a maximum of £9,000.
Notice
Customers are strongly advised to remove all items of
value not connected with the vehicle when leaving it on company’s
premises since the company cannot accept liability for any loss or
damage to the same except in consumer transactions when this is shown to
have been caused by a lack of reasonable care on the part of the
company. |
