M J Steptoe Motor Vehicle Engineers

Customer Survey Form

Tel: 01702 290433 | Fax: 01702 291916

Name
Registration Number
Date

Questions

Q1 On a range of 1 to 5 (1 = bad, 5 = Excellent) How did you find our quality of customer service?
Q2 How long have you been a customer?
Q3 If you are a new customer, how did you hear of us?
Q4 Was everything you expected to be done completed?
Q5 If not what was not dealt with?
Q6 Did you understand the invoice?
Q7 Have you any suggestions for improvements?
Q8 Are you a member of our discount club? If not would you like details?
Q9 Have you changed your car recently?
Q10 Do you intend changing your car in the next 3 months? Is there any particular type/make of vehicle you would be interested in hearing about.
Q11 When is your MOT due?
Q12 Do you have any niggling technical or bodywork worries about your car?
Other information

Trading Office: MJ & CA Steptoe T/AS M J Steptoe Motor Engineers 42-46, Ness Road, Shoeburyness, Essex, SS3 9DF
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